"I feel I must write and thank you for the help you have given me and the care you have shown me. I have received nothing but courtesy and attention from you and Chris. Whenever I rang with a problem you were prompt in sorting it. Chris takes the time to explain exactly what is wrong and what needs to be done. Needless to say it is not necessarily what I want to hear but that is not his fault and he always has a solution. By now I feel I can really trust him so you can imagine how I felt when the ’new’ scooter went wrong on its first outing. Nevertheless you immediately came to my rescue and did what you could to keep me mobile. Sadly the borrowed scooter did not help as, because of my disability, I could not manage the handlebars, but once again help was at hand and Chris arrived with a most generous solution. A brand new scooter at no extra charge, a make I was familiar with and even in the colour I was very happy with!
I really am most deeply grateful to you as without my scooter I am almost housebound and would only be able to get to things like visits to Mass, the hospital, dentist and food shops with enormous difficulty."
